This agreement is related to Luxair’s decision to purchase four Q400NG and to phase out three Q400 Legacy aircraft. Thales will provide spares provisioning and component maintenance services for a large selection of avionics equipment on the aircraft.
The signed agreement covers access to a pool of components based in France, through advance exchanges, and provides component availability guarantees. This will allow Luxair to get quick exchanges of spare parts, any time, and optimize the operation of its Q400 aircraft fleet.
Commenting on the agreement, Claude Fries, Head of Commercial and Logistics at Luxair, said that “We are very satisfied with the level of Thales’s support and services. They have proved to be reactive and flexible by proposing a comprehensive and cost-effective service program that will help us during the phase in/phase out plan.”
Thales’s Jean-Louis Viala, Vice-President, General Manager for Avionics Services Worldwide in Europe, Middle-East and Africa, states: “We are delighted that Luxair has renewed its confidence in Thales. This contract extension demonstrates the strength of the long-standing and win-win relationship we have with the airline. Being an Original Equipment Manufacturer (OEM) and the avionics system integrator on the Dash8-Q400 gave us an edge to provide superior component support solutions that meet the cost, flexibility and performance demanded by airlines in today’s challenging aviation market.”.
Thales maintenance and component availability programs are customized around each airline’s specific operational requirements and are designed to help reduce their maintenance expenses and component cost of ownership.
Pictured: Luxair's new Bombardier Q400 Next Gen